Consumers are becoming more empowered, technologically and socially. But their trust levels are falling. As a result, they seek greater control over the purchase and consumption journey. And they’re developing a new set of attitudes, expectations and behaviours accordingly.

This talk helps audiences anticipate and appeal to tomorrow’s new ‘Smart Consumer’:

  1. Discover what will motivate and appeal to your customers in future.
  2. Learn how to create products, services and strategies which they will want.
  3. Gain actionable insights to implement into marketing, communications and strategy.

To enquire about a bespoke version of this talk, click here